Payment Policy

Effective Date: 08/17/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.tervo.store.

Accepted Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

Currency

All prices displayed on our website are listed and charged in U.S. dollars (USD).

When You Are Charged

Your selected payment method will be charged at the time your order is successfully placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to reasons including:

Insufficient funds
Incorrect billing information
Bank security restrictions or fraud prevention holds
Temporary issues with the payment provider

If your payment is declined, we recommend:

Confirming that your billing information matches your payment method details exactly
Contacting your bank or card issuer to check for any restrictions or holds
Trying another available payment method

Payment Security

All transactions are processed through secure and encrypted payment systems. Tervo does not store your complete payment card details on our servers. Payment information is securely processed by trusted payment providers in accordance with applicable security standards, including PCI-DSS requirements.

Billing Issues

If you notice an unauthorized charge, incorrect billing amount, or any other payment-related issue, please contact us immediately so we can investigate and assist you.